SatisfAi
Loyalty that lives inside the customer relationship instead of beside it.
SatisfAi runs tiers, points, rewards and member experiences on the shared core. Every earn and burn is a touch in the same ledger as every message and every click, so loyalty status drives segments, journeys and offers everywhere — and engagement data drives loyalty in return.
What SatisfAi does
- Programs, tiers and rules configured without code: earn, burn, expiry, multipliers, campaigns
- An auditable ledger for every point movement, with balances that are always explainable
- Rewards catalogue with vouchers, perks, partner rewards and fulfilment tracking
- Member experiences: wallet, statements, badges and progress in your app or portal
- Gamification — streaks, challenges, milestones — as journey steps, not a separate tool
- Referrals and advocacy tied to real identities, so fraud is visible
- Status everywhere: tier and balance available to email, SMS, CRM and ads instantly
- Loyalty Ledger port so an existing program can stay connected while you transition
SatisfAi feeds MagnifAi with tier changes, expiring points and reward moments as journey triggers, and hands the CRM a member's standing at a glance. Run it with our CDP and engagement hubs, or bind it to the ones you have.
“Points are just another touch — which is exactly why they finally pay off.”
Points that mean something
A member reaches a tier at checkout; the confirmation email, the app wallet and the rep's screen all say so within seconds.
Expiry as an opportunity
Points due to expire become a journey trigger with a reward they actually want, based on what they have redeemed before.
A referral you can trust
The referred friend is a real, verified person in the same core — so the reward pays out once, to the right people.
Works with the rest of the suite
Start with the hub that hurts most. Grow into the rest.
A first conversation takes thirty minutes. We map your current stack to the five ports, show which hub gives you the fastest win, and how the bridge to what you already run would work.